About the Brand, the Group and This Range
This page explains, in plain terms, who is behind the products on this site, what the group structure means for a buyer, and which figures can be relied on. Brand statements are marked as company profile statements. Group statements are marked as Kanion Group statements. The two are never mixed.
The brand and the company name
The company name used on this site is Shenzhen Kanion Appliance Co., Limited, the registered store name. The products are presented under the Kanion Co brand, and the brand website is presented as a Kanion Group brand site. The group, as described on the group page, includes Shenzhen Kanion Appliance Co., Limited and Shenzhen Kanion Technology Co., Limited. That distinction matters: when this site quotes a brand or group statement — a founding year, a production base, a market claim — it says so, and it does not rewrite a group statement as a fact about one company unit alone. Buyers who need to know which entity signs a contract should raise that question in their inquiry, because no signing or export entity is stated on this site.
The company profile states that the Kanion brand was founded in 2010. That year is a brand statement, and it is used on this site only with that attribution. It is not the same figure as a store membership length: the store membership is recorded as nine years, and that figure describes how long the store has held membership, not when the brand was founded. Keeping those two figures apart avoids the most common dating error in supplier research, where a membership badge is read as a founding date. No other founding year is used on this site for this company.
What the range covers
The listed range covers residential wall split air conditioners in five series — Origin, Deluxe, Rex, Premium and Aeolus — plus a floor standing model, air to water heat pumps in split and monobloc form, solar air conditioners in off-grid and hybrid form, and commercial equipment including duct type units, ceiling cassette units, rooftop packages, VRF and air handler units. The full listed count is 31 models. Not every listed model carries a full specification table: 15 detail pages on this site correspond to models with listed parameters, and the remaining listed models are presented at category or title level only, with no invented specification table. That is a deliberate choice. A buyer who sees a specification table on this site can treat every row as listed; a buyer who sees a title-level mention should read it as an invitation to confirm details during inquiry, not as a specification.
Markets described in the company profile include the United States, Canada, Latin America, the European Union and wider Europe, the United Kingdom, Africa, the Middle East, Central Asia and Southeast Asia. Those are regions, not customer names: no customer name is published on this site, and no project is claimed. Regional voltage and frequency patterns are described in the guides, because they decide which models suit which market before any discussion of price or quantity.
Production bases, stated under group attribution
The Kanion Group production bases described in group material are located at Nansha, Beijiao and Xiaolan. Two base areas are stated: Xiaolan at 20,000 square metres and Beijiao at 68,000 square metres. Both figures are Kanion Group figures, and they are used on this site only with that attribution. No photograph on this site is presented as a photograph of these bases, and no diagram is labelled as a factory photograph. Buyers who need current production information for a specific order should ask for it during inquiry, since a base area figure alone does not describe capacity for a given model or season.
The company profile also describes a timeline: founding in 2010, a solar air conditioner division in 2018, and later steps including an energy business unit and a climate business unit. Those timeline items are brand statements, and they are summarised here only to explain the shape of the range — why solar and heat pump lines sit alongside the residential wall split lines. They are not used as evidence for any single model's performance.
Certification, warranty and support, as stated
Certification is described at brand level: the company quality material lists brand-level marks including CE, Eurovent, RoHS, ISO, ETL, AHRI, Energy Star, NEEP, UL, SASO and IECEE, with different marks relevant to different regions. No certificate number and no issuing body is published on this site, because none is published in the source material. The standing wording is: certificates available upon request. Buyers should ask for the exact documents their market requires, and should not treat a brand-level mark list as proof that a particular shipment carries a particular certificate.
Warranty, as stated in the company FAQ and after-sales material, is five years for the compressor and two years for other parts, with one percent free spare parts per container. That is the general warranty statement. Individual model pages list their own warranty rows where listed, and those rows differ by model — for example, some models list 24 months for units and five years for the compressor, while others list 36 months for units and six years for the compressor. A single model's warranty row must never be read as the warranty for the whole range. After-sales support described in the company material includes self-diagnosis with LCD error codes, customer training and local troubleshooting support, with a customer service centre working Monday to Friday 09:00–13:00 and 14:00–18:00, and Saturday 09:00–13:00.
How to use this site
Use the category pages to narrow by system type, the detail pages to check listed parameters for one model, and the guides to understand refrigerants, efficiency labels, MOQ and lead time, and certification by region. When a page says a figure is listed exactly as published — for example, a repeated capacity value or an unusual capacity figure — read it as a prompt to confirm that figure before ordering, not as an error to ignore. And when a page says a model is presented at title level only, treat the next step as an inquiry, not a specification. That discipline is what keeps a 31-model range usable instead of misleading.