MOQ and Lead Time: What to Confirm Before Ordering
Quantity and timing decide whether a model match becomes an order. This guide states the quantity and lead time figures that are actually listed, explains what is not listed, and tells buyers how to phrase the questions that remain.
The listed starting quantity: Deluxe series
The company FAQ states a starting quantity for the Deluxe series: 50 sets or pieces per capacity. That figure is per capacity, not per order, which matters for a buyer ordering several capacity steps: an order covering four capacity steps at the starting quantity is four times the single-step quantity, not a single 50-unit order. The FAQ also states that sample orders can be accepted, and that samples are usually faster than full production and can be sent by express or by sea. A buyer who is unsure about a model should therefore consider a sample first, especially for a heat pump or solar model where the installation story matters as much as the unit. The sample route also lets a buyer check control behaviour, documentation and packaging before committing to a container quantity.
Quantities for other series: confirmed during inquiry
No starting quantity is listed on this site for the Origin, Rex, Premium or Aeolus series, or for the commercial types. That absence is stated openly rather than filled with a borrowed figure, because borrowing the Deluxe figure for another series would be inventing a term. The correct phrasing in an inquiry is a question, not an assumption: state the models, the capacity steps and the quantity per step you have in mind, and ask whether that quantity is workable. A buyer who writes 'please confirm whether 50 sets per capacity works for this model' will get a usable answer; a buyer who writes 'I understand the MOQ is 50' for a series where it is not listed risks building a plan on an invented term. The same discipline applies to any series name that does not appear in the current series list: if a series name is not listed among Origin, Deluxe, Rex, Premium and Aeolus, do not use it in an order, and ask for clarification instead.
Lead time: peak season and off-season
The company FAQ states production lead time as 35–40 days in peak season and 30 days in the off-season, with peak season described as October to March and off-season as April to September. Production is described as covering raw materials, artwork confirmation, assembly, quality and efficiency testing, and packaging. Those steps explain why artwork confirmation sits inside the lead time: a custom carton or trademark decision made late in the process extends the schedule, because artwork must be confirmed before assembly and packaging can finish. A buyer planning a seasonal shipment should therefore work backwards from the required arrival date, allow for the stated production time plus shipping, and confirm artwork early. No other lead time figure is used on this site, and no shipping transit time is promised here, because transit depends on route and mode and is confirmed per shipment.